Complaints

We aim to deliver an excellent service. If you are unhappy with any part of it, please tell us so we can put it right.

1. Raise it first with the lawyer responsible for your matter.
2. If it is not resolved, write to our legal practitioner director at [email protected] or GPO Box 5249, Brisbane QLD 4001. We will acknowledge your complaint promptly and aim to respond within 14 days.
3. If you remain dissatisfied, you may contact the Legal Services Commission (Queensland). If your concern is about our fees, you may also have the right to have our legal costs assessed.